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Getting Started

All students at UWA have a central student account with an email address. This account is managed by a service called Pheme, the authentication management system.

All students must activate their Pheme account on the Pheme website. Help is available in Activation Help. If already activated but inaccessible students may reset their passwords online, again from the Pheme website. For help please see Reset Password Help.

Once activated with a password set, Pheme will present the central student username and email address. e.g. Joe Bloggs might have a username of bloggj01 and an email address of bloggj01@student.uwa.edu.au. These details can be revisited at any time by logging back into Pheme.

Students with active accounts may access their central student account email from Webmail. This may be accessed using the central student username and password, as set in Pheme above.

ITS also provides an optional personal Internet provision to students. This requires upgrading the central student account to include Full Service. This enables access to the Internet from many on-campus facilities, and also from home, using the central student username and password.

A Faculty, School or section may also provide their students with additional accounts for accessing their facilities. Please consult your School or Faculty directly. A list of facilities provided by departments is available through Transition's Get IT section.

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