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Telephone and Voicemail FAQ

General Phone Frequently Asked Questions

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    		• How do I call back a busy internal line?
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    		• How do I dial internal or external numbers or call the operator?
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    		• How do I transfer calls?
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    		• How do I activate the answering service?
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    		• How do I redial an external line?
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    		• How do I divert incoming calls to another extension?
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    		• How do I divert incoming calls to an external number?
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    		• How do I answer another extension in my call pickup group?
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    		• How do I send number tones to a machine or offcampus voicemail?
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    		• How do I program abbreviated dialling?
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    		• What traffic categories and authority codes can be assigned?
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    		• How do I order services and special features?
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    		• How do I make a conference call?
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    		• How can I stop Fax calls coming through to my phone?

    Voicemail Frequently Asked Questions

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    		• How does voicemail work?
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    		• How do I setup my voicemail?
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    		• How do I access my Voicemail?
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    		• How do I listen to my voicemail messages?
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    		• How do I customise my voicemail account?
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    		• How do I record and send voicemail messages?
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    		• How do I divert calls?
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