How-to Frequently Asked Questions

Is my local support provided by ITS?

How do I get an account and get connected to the network?

Where and what is my PC number/machine ID?

What is Pheme?

How do I change my Pheme password?

I can’t remember my Pheme password

What is my P: drive?

I can’t turn my PC on

How do I log in?

How do I shut my machine down?

What is the difference between Shut down and Log Off?

How do I store documents on the network?

How can I protect my Computer while I am away from my desk?

What does a Central Exchange Account give me?

How do I check my Email?

How much storage space do I have in my Central Exchange Account mailbox?

How do I archive my email?

How is my firstname.lastname@uwa.edu.au email address different to my Central Exchange Account email address?

How do I set up an 'Out of Office' automated reply in MS Outlook?

How do I turn off the 'Out of Office' automated reply in MS Office?

How do I forward emails to a colleague when I am out of the office?

How do I create a signature for my emails?

How do I update my email signature?

How do I access my email when working from home?

How do I open a shared calendar in outlook?

How do I share my Exchange calendar with my co-workers?

What is Spam?

How do you access the standard UWA Office Templates?

How can I tell what printers I have?

How do I set a printer to be my default printer?

How do I add a printer to my machine?