Staff Citrix Access

What is Citrix? 

Citrix is a U.S based technology company that provides technology solutions for users to have easy access to information and resources. The Citrix Presentation Server software is used as a means for organisation to install, publish and manage applications from one centralised location. These published resources can be easily accessed by employees from any location at any time.  

Why would you need to use Citrix?

Citrix is beneficial to staff who:

• would like to access their work documents and email from home.
• would like to access applications like TRIM, Callista and Peoplesoft (while on or off campus).

What are the requirement for Citrix access?

To access Citrix from home, you must:

• Have broadband connection for Internet access.
• Be a paid employee of the University of Western Australia.
• Have a Central Network Access account.
• Agree to abide by UWA Computer and Software Use Regulations.
• Agree to abide by ITS conditions of use.

*NOTE: Citrix has been set up as a "work from home" solution which means we assume that you are accessing Citrix locally from your home. Accessing Citrix while you are overseas should work, but ITS cannot guarantee that a connection from overseas will not encounter network performance issues.

What do I need to do to have Citrix Access?

1. Fill out the Request For Citrix Access form below, and send the original signed form to ITS (M463). The form will need to be signed by the user and by the authorised signatory for the department.

2. After your request is processed, you will receive an email from ITS stating that your account has been set up.

3. Follow the Citrix web client download instructions.