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ITS Local Support
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Information Technology Services (ITS) provides full IT support
- including desktop, peripheral and network support - to most of
the central admin sections of the University as well as to some
defined areas in the Faculties. Other areas will be supported by
local IT Support Staff.
The information in this subsection is specific to staff to
whom ITS provide this direct support.
ITS Desktop Environment
ITS provide all staff within supported departments with a standard Windows desktop environment, including standardized computer and printer hardware and a common suite of software. |
| How-to FAQs
This page contains answers to the most common Frequently Asked Questions on using your ITS-managed PCs and printers. All new staff members are recommended to read through these when they start working for UWA. |
| Troubleshooting FAQs
This FAQ contains solutions to computer-related problems that staff can try themselves, before contacting ITS for assistance. |
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| Is my local support provided by ITS? | You will be able to confirm that your PC is managed by ITS by looking for a label bearing the letters ACSxxx, ADMxxx or ITSxxxxx on your computer, where the x's denote the number. It will have been placed in a highly visible position with easy accessibility for the user, usually on the front or top of the computer box. If you have any problems with the performance of any of this equipment please contact the ITS Service Desk. If your PC is not managed by ITS please contact your local IT Support Staff. |
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