How do I delete messages?
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Deleting messages is a three-step process and it is important that you do all three in the right order. - Mark the message(s) for deletion by clicking the box on the left of the line(s), so a tick appears.
- Click the word Delete at the top left of the index.
(a line should be drawn through the text and a trash can symbol inserted) - Click the phrase Purge Deleted top right of the index
(reference to message(s) should now have disappeared)
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