Information Technology Services

Staff Webmail FAQ

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  • Why are my sent messages no longer being saved?
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  • How do I delete messages?
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  • Why can't I delete messages?
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  • I have 300 messages in my inbox, when I click "All" in the Select menu it only selects 20 at a time. How do I delete all?
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  • How do I attach a document?
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  • How do I download an attachment?
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  • Attempting to access my addressbook causes Webmail to freeze. My personal addressbook does not seem to be available
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  • Can I have "group" addresses in my addressbook?
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  • How do I delete or edit an address in my addressbook?
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  • Why am I unable to compose, reply or forward a message?
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  • Can I download all my sent messages to my personal computer?
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  • Why does my session keep timing out?
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  • I was typing a long message and when I tried to send it, it vanished. Why?
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  • I get a message saying "This page cannot be displayed" when I go to the login page. I am using Internet Explorer 5.
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  • I can't see where to set Redirection/an Out-of-office (Autoreply) message in Webmail
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  • The layout of my Webmail window is strange.
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  • Webmail says "Login failed". I'm sure I'm using the right password.