Information Technology Services

What can I do about Spam?

What Can I Do About Spam?

To avoid receiving spam in the first place or, to prevent the amount of spam you receive from increasing:

  • Don't enter your email address on any website you don't trust and avoid posting it to online bulletin boards or newsgroups. Get a free web based account such as yahoo or gmail, and give this address to any site that you are not sure about. Check the account occasionally, and if it gets too much SPAM close it and create another one.
  • NEVER reply to spam. Unless you asked to be on a particular list in the first place, asking to be taken off will only make matters worse, because it confirms that you are actually reading mail at that address. This includes following unsubscribe links.

UWA policy requires that mail identified as spam (known spam is any message with "[SPAM]" in the subject) must be prevented from arriving in the primary inboxes of all UWA mailboxes, unless the recipient actively chooses to receive such mail.

Policy states that all Spam mail is refiled into a separate mail folder- if your spam is not being refiled you may ask your local support staff to set it up for you. However, because there is a risk of false positives (ie real messages erroneously tagged as spam), suspected spam messages will not be immediately deleted and can be checked if expected mail does not arrive.