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Checking Caught Spam

This page is relevent only to the Cyllene and student email servers.

Webmail spam is refiled into separate folders which can be checked if expected mail does not arrive. The spam folders will be recycled twice a month, and messages in the oldest file will be deleted at that time. Three mail folders will be used (kspam, kspam1 and kspam2), and tagged spam immediately diverted to the (kspam) folder.

In order to check your caught SPAM folders (kspam, kspam1 and kspam2), you will need to log in to the Webmail system.

Once you have logged in, the directions below can guide you through checking your caught spam.

kspam screenshot 1

(Click on image to enlarge)

To check what messages have been caught, click on one of the folders kspam, kspam1 or kspam2 in the Mail area of the window. The kspam folder contains the most recent spam-tagged messages, while kspam2 holds the oldest. You will have at least the past four weeks of caught spam available at all times.

Moving messages back to your inbox.

kspam move screenshot 1

(Click on image to enlarge)

Select any messages that have been incorrectly labelled as SPAM.

kspam move screenshot 2

(Click on image to enlarge)

Select "Inbox" (or whatever other folder you want to move the messages to) from the drop down menu.

kspam move screenshot 3

(Click on image to enlarge)

Now click on the word "Move" near the drop down, and the message will be moved into the selected folder.

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