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Spam and unwanted Email

With the increase in popularity of the internet as a means of communication, there has also been an upsurge in unwanted and nuisance emails. These pages are designed as a guide to emails you may receive, what the associated dangers are, and how you can minimise their impact on you.

Spam Emails
This is a page about spam email, in the somewhat narrower sense of unsolicited emails offer a service or product for money. It provides some common examples and the proper response to these messages.
Scam & Hoax Emails
Advice and examples on how to recognise and deal with scam and hoax emails.
Virus Emails
Virus emails, what kinds there are, and what can be done to prevent them.
What is UWA doing about Spam?
Information about actions ITS in particular is taking to manage Spam.
What can I do about Spam?
This page offers advice to people as to how they can minimise the spam they receive, and manage the spam that gets through.

What Can I Do About Spam?

To avoid receiving spam in the first place or, to prevent the amount of spam you receive from increasing:

  • Don't enter your email address on any website you don't trust and avoid posting it to online bulletin boards or newsgroups. Get a free web based account such as yahoo or gmail, and give this address to any site that you are not sure about. Check the account occasionally, and if it gets too much SPAM close it and create another one.
  • NEVER reply to spam. Unless you asked to be on a particular list in the first place, asking to be taken off will only make matters worse, because it confirms that you are actually reading mail at that address. This includes following unsubscribe links.

UWA policy requires that mail identified as spam (known spam is any message with "[SPAM]" in the subject) must be prevented from arriving in the primary inboxes of all UWA mailboxes, unless the recipient actively chooses to receive such mail.

Policy states that all Spam mail is refiled into a separate mail folder- if your spam is not being refiled you may ask your local support staff to set it up for you. However, because there is a risk of false positives (ie real messages erroneously tagged as spam), suspected spam messages will not be immediately deleted and can be checked if expected mail does not arrive.

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