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Cyllene FAQs
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Why am I unable to compose, reply or forward a message?
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One possible cause of this is that you have a program meant to prevent advertisements popping up when you are browsing (often called a pop-up blocker). This will prevent a separate compose window in the Webmail program from appearing and you will therefore be unable to send. One solution is to remove such a program. Alternatively, set Webmail so that it does not require such a popup window. - In Options/Mail, under Message Options, select the item Message Composition .
- Click the box at the beginning of the line
Compose messages in a separate window
to remove the tick - Click Save Options;
- Click the INBOX icon to return to the inbox.
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