Information Technology Services

Welcome to the Staff area of Information Technology Services (ITS). This section provides information regarding the computing and Audio Visual services and support for all staff provided centrally by ITS, and locally within the Faculties.

If the information you require is not available below, go to our Get Help section.

Passwords

It is your responsibility to ensure your password is secure. Please choose a secure password and keep it in a safe place.

Change or Forgotton your Pheme Password?

Change your Cyllene Password.
Forgotten it?

Change your SNAP Password.
Forgotten it?

Connecting to your Email/Network

Checking your email from home?
Central Exchange Web Access (OWA)
Cyllene Webmail

Using a laptop on Campus?
Find out more about connecting your laptop while at UWA.

Working from home?
Find out more about connecting to UWA resources from home.

Forms

Staff Accounts:

Request Cyllene Account.

Request Central Network Account.

Request SNAP Account.

Is my local support provided by ITS?

You will be able to confirm that your PC is managed by ITS by looking for a label bearing the letters ACSxxx, ADMxxx or ITSxxxxx on your computer, where the x's denote the number. It will have been placed in a highly visible position with easy accessibility for the user, usually on the front or top of the computer box.

If you have any problems with the performance of any of this equipment please contact the ITS Service Desk.

If your PC is not managed by ITS please contact your local IT Support Staff.