IT Service Desk Access & Login

IT Service Desk Access & Login

The IT Service Desk is designed to aid in the provision of a single point of contact for all users of IT here at UWA and use's your UWA Person ID and Pheme Password for authentication - so please ensure you can login to your Pheme account or have activated your Pheme account, via the Pheme website https://www.pheme.uwa.edu.au/, before attempting to login to the IT Service Desk.

Supported Services

Currently the IT Service Desk is used by the following support services:

• ITS
• SISO
• Lectopia
• eDS CATL (WebCT)
• Faculty of Arts, Humanities and Social Sciences (FAHSS)
• Faculty of Natural and Agricultural Sciences (FNAS)
• Library IT
• Faculty of Business (UWA Business School)
• School of Electrical, Electronic and Computer Engineering (EECE)
• School of Mechanical Engineering
• School of Architecture, Landscape and Visual Arts
• Faculty of Education
• School of Mathematics and Statistics
• Western Australian Supercomputer Program (WASP)
• electronic Research Management (eRM)
• Computer Science and Software Engineering (CSSE)
• School of Environmental Systems Engineering (SESE)
• Civil and Resource Engineering (CIVIL)

You should continue to contact the above support services using their nominated contact details - but when they respond, from the IT Service Desk, to your request the email will be from UWA IT Service Desk <ithelp@uwa.edu.au>.

Any requests for help will be automatically assigned to the correct support service to ensure that your request is dealt with by the correct support service desk.