How To Contact ITS

Staff Support

Please select the most appropriate area.

Business Hours

8am to 5pm, from Monday through Friday.

By Email:

ITS Client Services - ithelp-its@uwa.edu.au

Switchboard Helpdesk - telephonists@uwa.edu.au

Audio Visual Helpdesk - avdept@admin.uwa.edu.au

Software Co-ordination - software@uwa.edu.au

IT Policy - ITPolicy@uwa.edu.au

By Phone:

ITS Client Services - 6488 1515

Switchboard Helpdesk - 6488 1111

Audio Visual Helpdesk - 6488 2026

Location:

The ITS offices are located on the 2nd Floor of the Motorola Building, on the corner of Fairway and Coopers St, by the main Crawley campus. A location map is available for deliveries.

Mailing Address:

Information Technology Services
M463
35 Stirling Highway
Crawley
WA 6009

Staff Listing:

A list of ITS staff is available.

University Website Office

The University Website Office can be contacted between 9am and 5pm, Monday to Friday, by:

Email - weboffice@uwa.edu.au

Phone - 6488 2320

Student Support

Student Internet Support Office (SISO)

Business Hours:

SISO is open during the Reid Library opening hours:

By Email:

Please include your full name, student number and contact details (phone, email) in your support request. Please do not send us your password via email.

SISO - support@student.uwa.edu.au

By Phone:

When calling for support, please make sure that you have your student card ready. If you need to submit a support request outside of our business hours, please either email us or leave a message on our voicemail system.

SISO - 6488 3814

Location:

The Student Internet Support Office (SISO) is located on the first floor of the Reid Library Building, on the Crawley campus of the University of Western Australia.